Hermes Group: Overall logistics controlling


The current market environment for companies providing courier, express and parcel services makes the use of best-in-class systems and technology indispensable.

The Solution

The objective was to create an instrument capable of controlling the Group’s activities at and across all levels (cost centre accounting). It had to supply comprehensive and up-to-date data for strategic planning purposes. The resulting enhancement of cost transparency in all the Group’s business divisions enables Hermes to pinpoint which customers have caused which costs in each area of the Group’s activities. In addition, a method of analysis of process costs has been developed for use in the control of the logistics processes.

The sum of these requirements produced a single paramount need, namely, the ability to allocate the cost information produced by the financial accounting division from massive amounts of data to specific processes and customers.