NetConnect Germany: Business transformation and application operation from a single source supports a highavailability IT environment

Summary

Transforming the way in which providers of gas services process and communicate increasing volumes of data while conducting business as usual

The solution

IT-enabled service provider Sopra Steria has been providing NCG with business transformation consulting services since 2008. The success of this partnership led to the collaboration being extended to include IT service management. Sopra Steria also developed a high-availability solution for Infrastructure Services, running GAS-X, a product suite developed for and specifically applied in the European gas market.

In this expanded role as a trusted strategic partner, Sopra Steria provides end-to-end capabilities, from product development to integration and operation.

The extended collaboration incorporates:

  • GAS-X solution featuring standardised applications such as energy data management (EDM) and balancing and capacity management
  • Inclusion of additional applications in hosting and in application management
  • Support for daily business processes
  • Proactive monitoring of Service Level Agreements
  • Control of other service providers for NCG
  • Extension of service shift patterns, for example with weekend working
  • Extended Service Delivery Management and Project Management Office

Further Information at www.gas-x.de/en